Alarms worth recommending
Designed in Australia, monitored locally, and built so your clients actually want to wear it. Instant quotes and tracking in your Referrer Centre account.
- Instant quotes
- Every client in one list
- Your details pre-filled
Recommended by aged-care providers and allied health teams across Australia and New Zealand
Two alarms, worn the way your client prefers
Buy once, or rent by the month. Every alarm works with either monitoring plan.
Lightweight and smaller with a range of wear options
Home Alarm, Mobile Alarm wrist or pendant, strap style choice, and Family or 24/7 Professional Monitoring options. One range that works across a whole caseload.
Home Alarm
Mostly at homeFor people who primarily need support at home. A Hub in the lounge and a 14 gram button.
- 4+ year battery, no charging required
- Calls over Wi-Fi or Ethernet on the Professional plan
- Worn on the neck or the wrist
Mobile Alarm Watch
Out and aboutFor people who are active within their community. Worn on the wrist, in white or black.
- Advanced falls detection
- Emergency GPS location
- Battery life of 2 to 4 days
Mobile Alarm Pendant
Out and aboutThe same Mobile Alarm, worn on a lanyard for clients who would rather not wear a watch.
- Advanced falls detection
- Emergency GPS location
- Battery life of 2 to 4 days
Not sure which personal alarm is best for your client?
Take the two-minute questionnaire about how your client lives, how steady they are and who is around. We apply clinical research and industry best practice to build a custom prescription just for your client.
Try the Prescription Quiz- Built on clinical evidence
Device type, fall detection, response plan and wear style, decided using clinical research and best industry standards.
- A prescription built just for your client
The alarm, how it is worn, the response plan and the add-ons are matched to that client's answers.
- Straight into a quote
The setup lands in the referral form already filled in. Change anything you like before you submit it.
Two ways to stay safe
Choose who answers when the button is pressed. Both plans work with every alarm.
24/7 staffed response centre
When your client activates their alarm or a fall is detected, our trained operators respond and contact family or emergency services based on your client's needs.
Family is the first responder
Up to five nominated contacts receive an SMS with the client's GPS location, then are called in sequence. No operator, calls go straight to family.
We set the alarm up with your client, and stay with them
You make the referral. We do the rest, so the alarm gets worn rather than left in a drawer.
We collect client registration details
Emergency contacts, medical notes, monitoring preferences. We contact your client directly to get these details.
Personal alarm shipped to client
Configured to your client’s setup so it arrives ready to use. Tracking updates sent to the client.
Setup call and ongoing support
We call the client to walk through the alarm, test it, and answer questions. Australian-based support is available at any time.
Spend less time referring, and feel sure about what you recommend
- A quote in a few minutes
Priced on the spot and emailed as a PDF you can forward to the approver.
- Every client in one list
Quotes, orders and alarms in use, with what needs you at the top.
- Your details, filled in
No retyping your name, clinic and billing contact on every referral.
- Recommend with confidence
A suitability quiz, side-by-side comparisons and a 15-minute inservice.
An example of the Referrer Centre: My Orders with the quotes that need you at the top, a confirmation that a quote was emailed, and your team.
However your client is paying, you can refer here
Pick the funding when you make the quote. We'll ask for only what that scheme needs.
Make the quote here and email it to the care manager to approve. We take it from there.
How Support at Home worksNDIS
For participants with assistive technology in their plan. Add the NDIS number to the referral.
How NDIS works
Both alarms are listed on geat2GO. Search “Umps” to find our listings.
How geat2GO worksDirect and rental
Buy outright, or rent from $25 a month for a client who needs cover while funding is sorted.
See buy and rent pricesSee it, learn it, then show your clients
Order a free demo kit
Both alarms, the wear options and a stack of brochures, posted free to your clinic.
Order a free kit
Watch the 15-minute inservice
Everything you need to refer with confidence: both alarms, monitoring and funding.
Watch the inservice
Book training for your team
A short, practical session so your staff know how Umps works and can talk about it with confidence.
Book trainingLatest guides
Choosing between family or professional monitoring
Who answers the call, what each plan costs, and how to help a family choose.
Read the guide
Choosing between a Home Alarm and a Mobile Alarm
Match the alarm to where your client spends their day: mostly at home, or out and about.
Read the guide
Fall detection guide for clinicians
When automatic fall detection matters, and when a button that never needs charging is the better call.
Read the guideIn their own words
“Referring a monitored alarm for my clients is so important — it takes the pressure off their family to drop everything in an emergency. The Hub fits so well into my clients' homes.”
Alarms worth recommending
Designed in Australia, monitored locally, and built so your clients actually want to wear it.
