Prescribe a personal alarm on geat2GO
Umps is a supply partner on Indigo's geat2GO platform. Log in, search Umps.
- $1,000 a year
What to search in geat2GO
The geat2GO product search matches words in the product name, so the word you type decides what you see. There is one word worth remembering.
Search Umps and you get our six listings and nothing else. If you cannot find one, call us on 1300 907 272 and we will walk you through it.
Our listings on geat2GO
These are the exact names as they appear in the portal, so you can match them line for line. Each alarm comes in a professionally monitored version and a family monitored version.
Home Alarm
A hub that plugs in, and a wearable button that covers the house and garden.
“My go-to for no cell service.”
- Button battery lasts around four years, so there is nothing to charge
- Two-way calls over the internet, falling back to 4G
- Worth considering where charging a device is the thing that would stop it being worn
Two listings on geat2GO
Umps Home Personal Alarm (Professionally Monitored)
A monitoring centre answers, around the clock. Suits a client with no one nearby who could respond.
Umps Home Personal Alarm (Family Monitored)
Alerts go to up to five family contacts by SMS. Suits a client with family or neighbours close by.
Mobile Alarm
A wearable alarm worn as a pendant or on the wrist, for a client who leaves the house on their own.
“My clients love that they can swap between the lanyard and watch.”
- Automatic fall detection and GPS location
- Works anywhere with 4G coverage, charges on a dock every couple of days
- Worth considering where a fall could leave the client unable to press a button
Two listings on geat2GO
Umps Mobile Personal Alarm (Professionally Monitored) Black or White
A monitoring centre answers, around the clock. Suits a client whose falls risk means an alert needs raising without them pressing anything.
Umps Mobile Personal Alarm (Family Monitored) Black or White
Fall alerts and GPS location go to up to five family contacts. Suits a client who is out and about and has family who can respond.
Add ons
A fixed button that pairs with the Home Alarm hub. Mount it in a bathroom or beside a bed, for a client who takes the pendant off to shower or sleep.
A lockbox holding a spare key, with the code given to responders. Worth adding for any client living alone, so an ambulance can get in without forcing a door.
Why referrers pick Umps
Track my orders
Live order tracking with SMS and email updates, so I am never left wondering where a client's alarm is.
Current geat2GO pricing for each listing is shown in the portal.
Not sure which listing suits your client?
Take the two-minute questionnaire about how your client lives, how steady they are and who is around. We apply clinical research and industry best practice to build a custom prescription just for your client.
Try one before prescribing
Free for allied health teams. A Home Alarm and a Mobile Alarm to keep, so I can show a client what they are getting rather than describe it. Nothing to return.
Common questions
Up to $1,000 per client per year for assistive technology, including health professional services.
Where the need is urgent, geat2GO can fund up to $2,500 a year with approval from a geat2GO-registered health professional or assessor.
Current geat2GO pricing for each of our listings is shown in the portal.
Yes. In August 2026 the Department of Health, Disability and Ageing extended CHSP to 30 June 2029 and confirmed it stays a standalone program rather than merging into Support at Home.
Occupational therapists, physiotherapists and other allied health professionals, along with aged care assessors. Your client needs to be assessed as eligible for CHSP in the Equipment and Products category.
Register at geat2go.org.au. Indigo verifies your details before activating the account. Their advice line is 1800 518 218.
Usually one to two weeks. Every alarm is pre-configured before it ships, so the client doesn't need to set anything up. Phone onboarding is included, and we can arrange in-person help if needed.
Support at Home funds alarms through the AT-HM Scheme.
The NDIS funds alarms for eligible participants under 65.
Or your client can buy direct from Umps, with payment plans and rentals available.
Read before I refer
Written by our referral team for assessors and allied health prescribers. How to find us on geat2GO, which alarm suits which client, and how monitoring works.
GEAT2GO Personal Alarms: Referral Guide for Assessors
An assessor’s guide to personal alarms on GEAT2GO: registration, referral steps, funding and choosing an alarm for your client. Find Umps listings.
Choosing a Mobile Personal Alarm on GEAT2GO
Compare Umps personal alarms on GEAT2GO: mobile and home options, monitoring plans and client support. Find the right alarm for your client.
Personal Alarm Monitoring Explained: Family vs Professional Response Plans for Clinicians
Clinicians guide to how Umps' personal alarm monitoring works, pricing, and how to help clients choose between Family and Professional monitoring
Log in to geat2GO and search Umps
All six listings come up, with current geat2GO pricing for each one.