Add-on for the Home Alarm

Falls Pendant

An add-on for the Home Alarm: a pendant that raises an alert on its own when it detects a fall. It has been trained on thousands of falls and false alerts to tell a real fall from everyday movement. Worn around the neck, and nothing to charge.

Price
$199
Added to a Home Alarm
Battery
2 years
Nothing to charge
Weight
20.8 g
Light to wear all day

Needs a Home Alarm Hub. Fall detection can’t catch every fall, so clients should press the button whenever they can.

A smiling woman wearing the Falls Pendant on a chain over a pink top
The white Falls Pendant, an oval with a round grey button and a small status light
Why Umps

Fall detection trained to get it right

Trained on real falls
Learned from thousands of falls and false alerts, so it can tell the two apart.
Up to 2 years
Battery. Nothing to charge. Replace it at 18 months.
20.8 g
Light enough to wear all day.
IP67
Showerproof, so it can stay on.
100 m
Range from the Hub in open air. Walls reduce this.
How it works

A fall, or a button press, gets your client the help they need

The client has 10 seconds to cancel. After that, the Hub raises the alert on their plan and they talk to whoever answers through the Hub.

Falls Pendant
Fall detected, or button pressed
Hub
10 seconds to cancel, then it calls
Help
Family or 24/7 operators

To cancel, the client taps the pendant until the lights and sounds stop, or presses the Cancel Button on the Hub. The pendant has no speaker or microphone, so the client talks through the Hub.

Monitoring

Choose who answers the call

Both plans work with the Falls Pendant. Professional monitoring has a staffed centre in Australia. Family monitoring calls the client's emergency contacts.

A man wearing a Home Alarm button beside the Hub on the wall
Professional monitoring

A trained operator in Australia answers

About professional monitoring
29.06s
Average response time, last 30 days
>97%
Calls answered within 2 minutes
24/7
Trained in first aid and triage. The operator stays on the call until help arrives.
$35 a month
Or $420 a year
A grandmother and grandfather at the kitchen table with their granddaughter
Family monitoring

The client's emergency contacts answer

About family monitoring
5 contacts
Nominated by the client
Called in order
With multiple retries, and contacts can call back if they miss the call
SMS Alerts
Contacts get an alert SMS
$40 a year
Free for the first year when the alarm is bought outright
At the appointment

What to tell the client

  • Fall detection can't catch every fall. Clients should press the button whenever they can.
  • It can only be worn around the neck, on the lanyard or an Umps Pendant Chain.
  • It doesn't fit the Wall Mount, so it can't be used as a Wall Button.
  • It can be worn in the shower, but not in the bath or a pool.
  • If it raises false alarms, Umps can adjust the sensitivity or turn automatic fall detection off.
  • The battery can't be replaced. The client gets a notification when the pendant needs replacing.
Is it right for your client?

Who the Falls Pendant is for, and who it isn't

A good fit when your client

  • Is at risk of falls and may not be able to reach a button afterwards
  • Is mostly at home, where the Home Alarm Hub is in range
  • Is happy to wear something around the neck all day
  • Won't remember, or doesn't want, to charge a device

Look at something else when

Price

What it costs

The Falls Pendant is added to a Home Alarm, so the client also needs the alarm and a response plan.

All products and pricing
Choose the Home Alarm
Add the Falls Pendant
Choose a response plan

TO CONFIRM how the Falls Pendant is added to a quote. The quote form doesn’t have it yet.

Free express shipping and a 60-day money-back guarantee.

Questions

What referrers ask

Does the pendant need mobile reception?

No. It talks to the Hub over radio, and the Hub does the calling. The pendant needs to be within range of the Hub.

Can a client have a Falls Pendant and a standard pendant?

A Hub pairs up to 20 pendants and buttons, so yes. For example, a Falls Pendant to wear, and a Wall Button in the bathroom.

How does a client get one?

TO CONFIRM. It is an add-on to the Home Alarm at $199, and there is no Falls Pendant in the quote builder yet.

Is it covered by funding?

TO CONFIRM against current Support at Home, NDIS and CHSP rules before launch.

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