Product fact sheet

Home Alarm

A Hub in the lounge and a 14 gram button that never needs charging. Works over 4G and Home Internet.

Buy
$749
Hub $650, button $99
Rent
$30a month
Button included
Response plan
$40a year
Family. Professional is $35 a month

Free express shipping. 60-day money back. No lock-in.

A woman in her kitchen pressing the button on the Home Alarm Hub
The Home Alarm Hub with the Pendant Button on its lanyard
Why Umps

A personal alarm that is actually worn

Up to 4 years
Pendant battery. Nothing to charge.
14 g
Lighter than a 50c coin.
Professional or Family
Monitoring options. 24/7 operators, or up to five family contacts.
IP67
Showerproof, so it can stay on.
4G and Home Internet
Works in rural areas with no phone reception.
  • A woman in her lounge chair wearing the Pendant Button on a lanyard
  • A woman in her kitchen pressing the button on the Home Alarm Hub
  • A woman gardening with the Pendant Button on a lanyard
  • The Home Alarm Hub lit up on a bench
  • The Home Alarm Hub with the Pendant Button on its lanyard
  • The Pendant Button on two wrist straps
How it works

Pressing a button gets your clients the help they need

Press the pendant or the Hub button. Your client is connected to a 24/7 response team or family, and talks to them through the Hub.

The full guide
Pendant
Press the button
Hub
Speaker and microphones
Home Internet
Wi-Fi or Ethernet
Telstra 4G network
Included
Help
Family or 24/7 operators

The client talks through the Hub, hands free from across the house. The pendant has no speaker or microphone. Calls over Home Internet are on Professional Response. How Professional Response works

Monitoring

Choose who answers the call

Both plans work with the Home Alarm. Professional monitoring has a staffed centre in Australia. Family monitoring calls the client's emergency contacts.

A man wearing a Home Alarm button beside the Hub on the wall
Professional monitoring

A trained operator in Australia answers

About professional monitoring
29.06s
Average response time, last 30 days
>97%
Calls answered within 2 minutes
24/7
Trained in first aid and triage. The operator stays on the call until help arrives.
$35 a month
Or $420 a year
A grandmother and grandfather at the kitchen table with their granddaughter
Family monitoring

The client's emergency contacts answer

About family monitoring
5 contacts
Nominated by the client
Called in order
With multiple retries, and contacts can call back if they miss the call
SMS Alerts
Contacts get an alert SMS
$40 a year
Free for the first year when the alarm is bought outright
Funding

However your client is paying, you can refer them

Pick the funding when you make the quote. We'll sort the rest.

While funding is approved

Funding can take up to 10 months to be approved. But your client doesn't have to wait to be covered

When you refer for funding, tick the rental option and our team will get in touch about sending the alarm as a rental while the approval comes through.

$30a month

Button included. No lock-in contract.

Is it right for your client?

Who the Home Alarm is for, and who it isn't

A good fit when your client

  • Spends most of the day at home and in the garden
  • Won't remember, or doesn't want, to charge a device
  • Poor mobile reception at home (calls can run over Wi-Fi or Ethernet)
  • Needs something light and small enough to wear all day

Look at something else when

Make it theirs

A pendant or a wrist strap

Our buttons are customisable, worn as a pendant or on the wrist. Your clients will actually want to wear them.

Wrist straps

Seven colours

Magnetic, buckle or velcroXL size available
  • Pink strapPink
  • Black strapBlack
  • White strapWhite
  • Dark blue strapDark blue
  • Light blue strapLight blue
  • Green strapGreen
  • Teal strapTeal

Pendant cases

Four cases, $10 each

  • Marble caseMarble
  • Navy caseNavy
  • Maroon caseMaroon
  • Striped caseStriped
  • Battery lasts up to 4 years
    Nothing to charge.
  • Showerproof
    IP67, so it can stay on in the shower.
The Home Alarm button with its dimensions marked: 5.1 cm by 3.1 cm, 0.9 cm thick
14 g

Lighter than a 50c coin.

Price

What it costs

All products and pricing
Choose the alarm
Choose a response plan
Extras

Free express shipping and a 60-day money-back guarantee.

In the box

What arrives, ready to plug in

Line drawing of the Hub and Pendant Button
  • Home Alarm Hub, set up and ready to plug in
  • Pendant Button with lanyard, or a wrist strap
  • Power pack
  • Antenna
  • Quick start booklet
Keep going

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