Product fact sheet

Mobile Alarm

A lightweight alarm that works anywhere: the mall, the garden, the park. Worn as a pendant or a watch, with adjustable automatic fall detection and GPS for the client's location.

Buy
$495
Lanyard and wrist strap both included
Rent
$25a month
Family monitoring included
Response plan
$40a year
Family. Professional is $35 a month

Free express shipping. 60-day money back. No lock-in.

The Mobile Alarm on a blue wrist strap, showing the time and 4G signal
The black Mobile Alarm on its lanyard, showing the SOS screen
Why Umps

A personal alarm that goes where the client goes

Fall detection
Calls for help on its own. The sensitivity can be changed.
GPS location
Sent to family contacts with every alert.
2 days
Battery life on a single charge.
Works anywhere
Malls, gardens, parks. Anywhere there is Telstra 4G signal.
10+ languages
Configured to the client's preference before it ships.
  • The Mobile Alarm on a blue wrist strap, showing the time and 4G signal
  • A man reading the paper, wearing the Mobile Alarm on his wrist
  • The Mobile Alarm on a blue strap, on a wrist resting on a fence post
  • The black Mobile Alarm on its lanyard, showing the SOS screen
  • The white Mobile Alarm on a white buckle strap
  • The black Mobile Alarm on a green strap
How it works

A button press or a fall gets your clients the help they need

The client presses SOS, or the alarm detects a fall. It calls a 24/7 response team or family, and the client talks to them through the alarm.

The full guide
Button pressed
The client presses SOS
Fall detected
The alarm raises it itself
Mobile Alarm
Speaker, microphones and GPS
Telstra 4G, included
Help
Family or 24/7 operators

The alarm has its own speaker and microphones, so there is no base unit. An accidental alert can be cancelled within 10 seconds, by tapping the screen or pressing the button again. There is no charge for false alarms. How Professional Response works

Monitoring

Choose who answers the call

Both plans work with the Mobile Alarm. Professional monitoring has a staffed centre in Australia. Family monitoring texts and calls the client's emergency contacts.

A man wearing a personal alarm button beside the Hub on the wall
Professional monitoring

A trained operator in Australia answers

About professional monitoring
29.06s
Average response time, last 30 days
>97%
Calls answered within 2 minutes
24/7
Trained in first aid and triage. The operator stays on the call until help arrives.
$35 a month
Or $420 a year
A grandmother and grandfather at the kitchen table with their granddaughter
Family monitoring

The client's emergency contacts answer

About family monitoring
5 contacts
Nominated by the client
SMS with location
Every contact gets the GPS location in an alert SMS
Called in order
Then the next contact if the first doesn't answer
$40 a year
Free for the first year when bought outright, and included when renting
Funding

However your client is paying, you can refer them

Pick the funding when you make the quote. We'll sort the rest.

While funding is approved

Funding can take up to 10 months to be approved. But your client doesn't have to wait to be covered

When you refer for funding, tick the rental option and our team will get in touch about sending the alarm as a rental while the approval comes through.

$25a month

Family monitoring included. No lock-in contract.

Is it right for your client?

Who the Mobile Alarm is for, and who it isn't

A good fit when your client

  • Is out and about: walks, the shops, the garden
  • Is at risk of falls and may not be able to press a button (it detects falls itself)
  • Would wear a watch more readily than a pendant
  • Has family who want to see where they are when an alert goes off

Look at something else when

Make it theirs

A wrist strap or a pendant

Every box has both a lanyard and a wrist strap, so the client chooses how to wear it. On the wrist it looks like a watch, which is why clients are happy to wear it every day.

Wrist straps

Seven colours. One strap comes in every box, extra straps are $25

Magnetic, buckle or velcroXL size availableHypoallergenic available
  • Pink strapPink
  • Black strapBlack
  • White strapWhite
  • Dark blue strapDark blue
  • Light blue strapLight blue
  • Green strapGreen
  • Teal strapTeal

Pendant

A lanyard comes in every box. The alarm is black or white.

  • Black pendantBlack
  • White pendantWhite
  • Battery lasts 2 days
    Charges on a dock. Charging it each night is an easy habit.
  • Showerproof
    IP67, so it can stay on in the shower.
The Mobile Alarm with its dimensions marked: 4.2 cm wide, 4.7 cm tall, 1.5 cm thick
38 g

Slim enough to wear all day.

Price

What it costs

All products and pricing
Choose the alarm
Choose a response plan
Choose how it is worn
Extras

Free express shipping and a 60-day money-back guarantee.

In the box

What arrives, ready to use

The white Mobile Alarm on a white buckle strap
  • Mobile Alarm, set up with the client's contacts and ready to use
  • Lanyard and wrist strap, both in every box so the client can choose how to wear it
  • Telstra SIM and 4G, already active
  • Charging dock
Keep going

More for you and your client