Pricing

What an Umps alarm costs

Buy your alarm outright or rent it by the month. Then choose who answers when it’s pressed: your family, or our 24/7 professional monitoring.

Step 1

Choose your alarm

The Home Alarm Hub with its button on a lanyard

Home Alarm

A Hub in the lounge and a 14 gram button, worn on the neck or the wrist. The button never needs charging.

Buy
$749
once
Or rent
$30
a month
Mobile Alarm watches on three strap colours

Mobile Alarm

A watch or a pendant that works anywhere with 4G, with GPS and automatic fall detection. Charge it every 2 to 4 days.

Buy
$495
once
Or rent
$25
a month
Step 2

Choose who answers

Family Response Plan

First year free

Up to five family members or friends get an SMS with your location, then are called in order until someone answers.

$0 for the first year when you buy an alarm

Then $40 a year. Included while you rent.

Professional Response Plan

24/7 professional monitoring. Trained operators answer, talk with you, and contact family or emergency services.

$35 a month

Or $420 a year. Monthly when you rent.

Putting it together

What you’d pay

The common setups, from the day you order. Prices include GST where it applies.

AlarmBuy or rentResponse planWhen you orderAfter that
Home AlarmBuyFamily$749$40 a year from year two
Home AlarmBuyProfessional$749$35 a month, or $420 a year
Home AlarmRentFamily$30 a monthThe same, monitoring included
Home AlarmRentProfessional$65 a monthThe same, alarm and monitoring
Mobile AlarmBuyFamily$495$40 a year from year two
Mobile AlarmBuyProfessional$495$35 a month, or $420 a year
Mobile AlarmRentFamily$25 a monthThe same, monitoring included
Mobile AlarmRentProfessional$60 a monthThe same, alarm and monitoring

No lock-in contracts

Cancel any time, with no cancellation fees. And if the alarm isn’t right for you, there’s a 60-day money-back guarantee.

Optional

Add-ons

  • Extra Home Alarm button
    A second button for the same Hub. Home Alarm only.
    $99
  • Home Alarm wall button
    Raise an alert from places like the bathroom. Home Alarm only.
    $109
  • Keysafe
    Lets responders get your keys in an emergency.
    $39

Strap colours and pendant cases are chosen when you order.

Questions

Billing, cancelling, and buying or renting

How does billing work?
Monitoring is a subscription. It renews automatically at the end of each billing period, monthly or yearly, until you cancel. If you rent, the monthly rental is also a subscription, billed with your monitoring.
Can I cancel?
Yes. There are no lock-in contracts or cancellation fees. Contact us to cancel and it ends at the end of your current billing period. We also offer a 60-day money-back guarantee.
Should I buy or rent?
Buying costs more up front and less over time. Renting suits someone who needs an alarm now while their funding is sorted. If you're unsure, call us on 1300 907 272 and we'll work it out with you.

Ready when you are

Choose your alarm, how it’s worn and your response plan, then check out. Or call us on 1300 907 272.

Order an alarm